Shipping policy

Shipping Policy – Jeevaa Super Mart

Thank you for shopping with Jeevaa Super Mart! We are committed to providing fast, safe, and reliable delivery of your groceries and household essentials.

1. Shipping Coverage

We currently offer delivery to the following locations:

  • [Insert serviceable cities/towns or regions]

  • If your area is not listed, please contact our support to confirm availability.

2. Delivery Timeframes

  • Same-Day Delivery: Orders placed before [e.g., 1:00 PM] will be delivered the same day. ( Local Only)

  • Next-Day Delivery: Orders placed after the cutoff time will be delivered the following day.

  • Delivery Hours: 8:00 AM – 8:00 PM (Monday to Saturday)

Note: Delivery time may vary based on order volume, location, and weather conditions.

3. Shipping Charges

  • Free Delivery for orders above ₹[8000-10000] for India.

  • A nominal delivery fee of ₹[30–100] applies to orders below the free shipping threshold.

  • Special delivery charges may apply for bulk orders or locations outside standard delivery zones.

4. Order Processing

  • Orders are processed immediately upon confirmation.

  • You will receive an order confirmation and a notification once your items are out for delivery.

5. Delivery Attempts

  • Our delivery executive will attempt to contact you before arrival.

  • If delivery fails due to unavailability, a second attempt will be made.

  • After two unsuccessful attempts, the order may be canceled.

6. Delays and Exceptions

  • We strive to deliver on time, but delays may occur due to high demand, holidays, or unforeseen circumstances.

  • In such cases, our team will keep you informed via SMS or call.

7. Contact Us

For questions about your order or delivery status:

  • Phone: 7259395824

  • Email: jeevaaorganics@gmail.com

  • Working Hours: 9:00 AM – 9:00 PM (All Days)